When Disaster Strikes, Minutes Matter | SERVPRO® of Downtown Charleston
5/16/2022 (Permalink)
A fire started in the kitchen. A leaky hose on your washing machine led to a flood in the laundry room. A storm knocked a tree through your roof.
No matter the type of disaster, when one strikes, you can’t wait. And at SERVPRO of Downtown Charleston, we believe you shouldn’t have to.
When you call SERVPRO, you don’t have to leave a message. We’re available 24/7 via an Emergency Line, allowing you to talk with a team member about your emergency and get the restoration process underway.
This may be the most important part of our commitment to our community. We know that when an emergency occurs, the longer the damage lingers, the more likely it is that further damage will occur. That’s why we act fast.
Here’s how we’re able to do it:
Our 24/7 Emergency Line
We mentioned this above, but it’s important enough that we’re talking about it again! Your disaster is our disaster.
If an emergency strikes overnight, you don’t have to wait—you can call us immediately. If flooding affects your home over the weekend, same thing. And we even have a team on the line on holidays, because disasters don’t take a break.
You call, and we get started. It’s that simple.
We’re Locally Owned and Operated
We can get to you fast because we’re literally right down the road. SERVPRO of Downtown Charleston serves Charleston and the surrounding areas from a spot right in the heart of the city itself.
That means when you call us, you won’t have to wait until we can travel from another city in the state or elsewhere in the region. The fact that we’re locally owned and operated also gives us a leg up in another way—we know the ins and outs of this community, allowing us to get started (and finished) faster.
We’re a Full-Service Provider
When one type of home damage occurs, another type often follows quickly behind. Take water damage, for example. When that leaky hose caused the laundry room to flood, it left a pool of standing water in the laundry room and dripping into the hallway. If that water isn’t dried up and removed quickly, it can create ripe conditions for mold.
You need a team that can handle it all—and do it quickly. Even under the best of circumstances, sometimes other types of damage will crop up. We’ve got all the bases covered, allowing for a prompt resolution.
When disaster strikes you don’t have to wait. Get in touch with our team 24/7 to get the restoration process started! Because minutes matter.